MSS is run by our dedicated hard-working staff who ensure that our organization runs properly on a day-to-day basis.

Name: Dr. Iman Arab, M.D., M.P.H.

Executive Director

Dr. Iman Arab joined the MSS team in July of 2016, after volunteering with the organization for a number of years. She holds a Doctorate of Medicine (M.D.), as well as a Masters of Public Health (M.P.H.). Dr. Arab worked in Damascus, Syria, as a Commissioner and Medical Officer of Health. She also has experience working with national and international organizations, in various Middle Eastern countries. In Canada, Dr. Arab’s professional career has been health-related, with an emphasis on mental health promotion and education, diversity and inter-cultural communication. As a volunteer, Dr. Arab has served on the Board Directors at the Reception House, for government-assisted refugees. Additionally, she is also a member of the Waterloo Region Crime Prevention Council. Currently, Dr. Arab is a member of the Community Coalition on Refugee and Immigrant Concerns. She is also the Chair for the Immigration Partnership – Belonging Group. Dr. Arab is also the founder of her own not-for-profit organization, the Bring Back Hope network for Syrian Refugees.

Women who Inspire, Coalition of Muslim Women
Award of Distinction, World Refugee Day


Name: Dr. Abdelfettah Elkchirid Ph.D., MSW, RSW,

Head of Counselling Department


Abdelfettah Elkchirid is an associate professor at the School of Social Work at Wilfrid Laurier University and a member of the Ontario College of Social Workers. Abdelfettah has a depth of experience in cultural adjustment and trauma services and has provided psychotherapy for victims of violence, sexual abuse, and harassment. He brings a passion for youth programs and a visionary outlook to the organization.


Name: Amal Alhasan

Project facilitator

Amal holds a Bachelor’s degree in Psychology, a Diploma in General Education, and a Master’s degree in Early Childhood Education from the University of Damascus. In Syria, Amal spent 20 years as a pioneer in early childhood education. Alongside UNICEF, she was a leader in the creation and development of early childhood curricula for Palestinian children in Syria and Lebanon. Amal finished her ECECC equivalency in Ontario and completed many programs, including; the Peer Health Worker Training Certificate, as well as leadership and mental health training programs. Amal has also done a lot of volunteering in the Kitchener/Waterloo region as language teacher at an after-school program in local high schools and was part of the refugee integration program.


Name: Audrey-Anne Brouillette Dumouchel


Audrey-Anne Brouillette Dumouchel holds a Bachelor of Music Therapy from Acadia University (Nova Scotia) and a Master of Music Psychotherapy from Wilfrid Laurier University (Ontario). She focused her master on the use of Community Music Therapy with newcomer youth, completing internships with the Muslim Social Services and the YMCA Immigrant Services . Audrey-Anne can provide music therapy services in English, French and Spanish.She has experience working within community organizations providing group sessions with people varying in age. Her integration of multiple culture helps provide an eclectic musical environment that is inclusive and welcomes sharing.


Name: Ayse Erenay


Ayse Erenay holds a Masters of Arts degree in Theology, Spiritual Care and Psychotherapy and is currently a PhD student in the Human Relationship program and has been receiving training in Spiritual Care and Psychotherapy at Wilfred Laurier University (Waterloo Lutheran Seminary). She is currently a member of the Canadian Association for Spiritual Care (CASC). Ayse has experience providing psycho-spiritual therapy to individuals and families coming from diverse cultural background in a variety of different settings. She started her work at MSS in early 2016 where she co-coordinated and facilitated the Healing Through Arts program for newcomer children within the Kitchener-Waterloo community. Ayse is able to provide culturally sensitive psycho-spiritual therapy in both English and Turkish.


Name: Sara Elgabry



Sara Elgabry is the primary, full-time counsellor at Muslim Social Services of Kitchener-Waterloo. She holds a Masters degree in Counselling Psychology from Yorkville University. She is able to provide counselling services in both Arabic and English. Sara has experience working with groups, couples, families, adults, and children. She completed the 3-level Play Therapy Program with the Canadian Association of Child and Play Therapy (CACPT) in Toronto. In this program, she received training in play therapy history and models, play therapy process, non-directive play therapy, essentials of ethical practice, understanding and treating trauma, assessment and treatment planning. Sara also has training in brain research and child development, treating disruptive behavior, treating children with sexual behavior problems, treating sexually abused children and/or bereaved children, and children of divorce. Sara has received training at Ain Shams Psychiatric hospital in Egypt. She is currently volunteering with the Canadian Mental Health Association, at their distress and crisis line. She received the Certificate of Occupational Health and Safety Awareness Training for Workers in Ontario, Certificate of Infection and Prevention Control Training, and Certificate of AODA Customer Service Training.




Name: Farhat Javed



Farhat Javed holds a Masters of Social Work (M.S.W.) in Individual, Families and Group Counselling (IFG), from Wilfrid Laurier University. Farhat is extensively experienced in providing culturally sensitive services to diverse populations, including immigrants. She has experience working with youth clients through the Family and Children Services of Kitchener-Waterloo (FCS-KW) and Lutherwood Youth Mental Health Agency (LYMH). At FCS, she worked as a Child Protection Worker and provided preventative and protective service duties as outlined in the Child and Family Services Act. At LYMH, she worked as an Intern Clinician and developed hands-on skills in dealing with complex issues relating to diversity in culture, gender, age, and economic standing through individual/family counselling and group therapy. Farhat has also worked as an Educational Trainer for Planned Parenthood where she led group facilitation activities in the areas of domestic violence, sexual assault, mental health and wellness for newly migrated women of various cultural backgrounds.