Name: Dr. Iman Arab, M.D., M.P.H.


Dr. Iman Arab joined the MSS team in July of 2016, after volunteering with the organization for a number of years. She holds a Doctorate of Medicine (M.D.), as well as a Masters of Public Health (M.P.H.). Dr. Arab worked in Damascus, Syria, as a Commissioner and Medical Officer of Health. She also has experience working with national and international organizations, in various Middle Eastern countries. In Canada, Dr. Arab’s professional career has been health-related, with an emphasis on mental health promotion and education, diversity and inter-cultural communication. As a volunteer, Dr. Arab has served on the Board Directors at the Reception House, for government assisted refugees. Additionally, she is also a member of the Waterloo Region Crime Prevention Council. Currently, Dr. Arab is a member of the Community Coalition on Refugee and Immigrant Concerns. She is also the Chair for the Immigration Partnership – Belonging Group. Dr. Arab is also the founder of her own not-for-profit organization, the Bring Back Hope network for Syrian Refugees.

Women who Inspire, Coalition of Muslim Women
Award of Distinction, World Refugee Day


Name: Sara Elgabry


Sara Elgabry is the primary, full-time counselor at Muslim Social Services of Kitchener-Waterloo. She holds a Masters degree in Counselling Psychology from Yorkville University. She is able to provide counselling services in both Arabic and English. Sara has experience working with groups, couples, families, adults, and children. She completed the 3-level Play Therapy Program with the Canadian Association of Child and Play Therapy (CACPT) in Toronto. In this program, she received training in play therapy history and models, play therapy process, non-directive play therapy, essentials of ethical practice, understanding and treating trauma, assessment and treatment planning. Sara also has training in brain research and child development, treating disruptive behavior, treating children with sexual behavior problems, treating sexually abused children and/or bereaved children, and children of divorce.

Sara has received training at Ain Shams Psychiatric hospital in Egypt. She is currently volunteering with the Canadian Mental Health Association, at their distress and crisis line. She received the Certificate of Occupational Health and Safety Awareness Training for Workers in Ontario, Certificate of Infection and Prevention Control Training, and Certificate of AODA Customer Service Training.

Name: Ayse Erenay


Ayse Erenay holds a Masters of Arts degree in Theology, Spiritual Care and Psychotherapy and is currently a PhD student in the Human Relationship program and has been receiving training in Spiritual Care and Psychotherapy at Wilfred Laurier University (Waterloo Lutheran Seminary). She is currently a member of the Canadian Association for Spiritual Care (CASC). Ayse has experience providing psycho-spiritual therapy to individuals and families coming from diverse cultural background in a variety of different settings. She started her work at MSS in early 2016 where she co-coordinated and facilitated the Healing Through Arts program for newcomer children within the Kitchener-Waterloo community. Ayse is able to provide culturally sensitive psycho-spiritual therapy in both English and Turkish.

Name: Audrey-Anne Brouillette Dumouchel


Audrey-Anne Brouillette Dumouchel holds a Bachelor of Music Therapy from Acadia University (Nova Scotia) and a Master of Music Psychotherapy from Wilfrid Laurier University (Ontario). She focused her master on the use of Community Music Therapy with newcomer youth, completing internships with the Muslim Social Services and the YMCA Immigrant Services . Audrey-Anne
can provide music therapy services in English, French and Spanish. She has experience working within community organizations providing group sessions with people varying in age. Her integration of multiple culture helps provide an eclectic musical environment that is inclusive and welcomes sharing.


Name: Rana Shami


Rana Shami holds a Bachelors of Social Work and is currently completing her a health-focused Masters of Social Work at the University of Waterloo. Rana is a member of the Ontario College of Social Workers and brings extensive experience in providing social work services to individuals and families from diverse cultural backgrounds. Rana has facilitated parenting and behaviour management workshops in the community. Through her work with a number of local organizations, Rana provides compassionate social work services to families and children with disabilities, complex behavioural challenges, and mental health challenges. Rana is competent in providing culturally sensitive counselling services to families and individuals in both Arabic and English.



Name: Farhat Javed


Farhat Javed holds a Masters of Social Work (M.S.W.) in Individual, Families and Group Counselling (IFG), from Wilfrid Laurier University. Farhat is extensively experienced in providing culturally sensitive services to diverse populations, including immigrants. She has experience working with youth clients through the Family and Children Services of Kitchener-Waterloo (FCS-KW) and Lutherwood Youth Mental Health Agency (LYMH). At FCS, she worked as a Child Protection Worker and provided preventative and protective service duties as outlined in the Child and Family Services Act. At LYMH, she worked as an Intern Clinician and developed hands-on skills in dealing with complex issues relating to diversity in culture, gender, age, and economic standing through individual/family counselling and group therapy. Farhat has also worked as an Educational Trainer for Planned Parenthood where she led group facilitation activities in the areas of domestic violence, sexual assault, mental health and wellness for newly migrated women of various cultural backgrounds.